The Management of Kaduna Electric wishes to apologize to residents of Kinkinau, Zango, Kinkinau GRA, Musabaqa and Yantukwane under Tudun Wada Area Office for the epileptic power supply in their communties. Similarly, we extend the same wishes to our esteemed customers in Asikolaye, Unguwan Muazu, Sabon Gari, Unguwan Sanusi and Rigasa under Rigasa Area Office who have also been experiencing a similar situation.
The Problem
The reason for the inadequate supply to our customers feeding from our Yantukwane 11KV Band B feeder and our Unguwan Muazu 11KV Band D feeder is often due the need for Transmission Company of Nigeria (TCN) to maintain the right frequency that will stabilise the national grid to avoid a collapse. In order to do so, it is forced to shut down supply to the 33KV Kinkinau Injection Sub-station that feeds the two 11KV feeders mentioned above. The challenge of inadequate power generation nationwide also accentuates the problem.
What We Are Doing About the Problem
Our team of engineers and dispatch have been working closely with their counterparts at the TCN to find a lasting solution that will see improved supply to the affected communities. We are confident that the supply situation will improve as soon as possible.
Our Appeal
We appeal to our customers in these communities and all other communities who may be experiencing similar issues such as parts of Zaria and Barnawa Area Offices to be patient while we resolve the bottlenecks with TCN. We also appeal to them to channel all complaints and inquiries with regards these challenges to their respective Area Offices where they will be attended to by our customer care representatives and the Management Team.