General Information
Kaduna Electric Services
Kaduna Electric Services
Delivering reliable, safe, and quality electricity distribution services across our franchise states—Kaduna, Kebbi, Sokoto, and Zamfara. From metering to maintenance, we provide comprehensive solutions for all your power needs.
Reliable Power Supply
Network Operations & Outage Management
Real-time network monitoring and proactive outage management to ensure reliable electricity supply across Kaduna State.
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Planned Outage Notifications
-
Real-time Outage Updates
-
Feeder Load Management
-
Network Performance Monitoring
+2 more services
Customer Support & Relations
Dedicated customer service through multiple touchpoints and business units for comprehensive support across all locations.
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24/7 Customer Service Hotline
-
Business Unit Managers
-
Customer Touchpoint Offices
-
Complaint Resolution System
+2 more services
Technical & Engineering Services
Professional technical services including infrastructure development, maintenance, and specialized electrical solutions.
-
Distribution Transformer Installation
-
Feeder Extension & Upgrades
-
Load Flow Studies
-
Electrical Safety Inspections
+2 more services
Safety & Compliance
Comprehensive safety programs and regulatory compliance services to ensure safe electricity usage and industry standards.
-
Electrical Safety Training
-
Compliance & Regulatory Affairs
-
Safety Audit & Inspections
-
Accident Prevention Programs
+2 more services
Tariff & Billing Management
Transparent tariff structure and billing management with flexible payment options for all customer categories.
-
Multi-Tariff Rate Structure
-
Band A, B, C, D Classifications
-
Time-of-Use Billing
-
Demand Response Programs
+2 more services
Energy Efficiency & Conservation
Programs and services designed to help customers optimize energy usage and reduce electricity consumption costs.
-
Energy Audit Services
-
Efficiency Equipment Financing
-
Load Management Consulting
-
Renewable Energy Integration
+2 more services
Metering Services
Comprehensive meter installation and management services including prepaid and postpaid options for residential and commercial customers.
-
Free National Mass Metering Programme (NMMP)
-
Prepaid Meter Installation & Activation
-
Meter Bypass/Tampering Detection
-
Smart Meter Deployment
+2 more services
Payment Solutions & Centers
Multiple convenient payment channels and collection points strategically located across Kaduna State for easy bill payments.
-
Online Payment Platforms
-
Bank Payment Integration
-
Mobile Money Solutions
-
Physical Payment Centers
+2 more services
24/7 Emergency Services
Round-the-clock emergency response services for critical power issues and urgent customer needs.
-
Emergency Fault Response
-
Critical Customer Support
-
Public Safety Coordination
-
Storm & Disaster Response
+2 more services
Safety Compliance
Customer Focused
Kaduna Electric Distribution Network
0
33kV Feeders
0
11kV Feeders
0
Injection Substations
0
Distribution Substations
Kaduna Electric Services
Delivering reliable, safe, and quality electricity distribution services across our franchise states—Kaduna, Kebbi, Sokoto, and Zamfara. From metering to maintenance, we provide comprehensive solutions for all your power needs.
Network Operations & Outage Management
Real-time network monitoring and proactive outage management to ensure reliable electricity supply across Kaduna State.
- Planned Outage Notifications
- Real-time Outage Updates
- Feeder Load Management
- Network Performance Monitoring
+2 more services
Customer Support & Relations
Dedicated customer service through multiple touchpoints and business units for comprehensive support across all locations.
- 24/7 Customer Service Hotline
- Business Unit Managers
- Customer Touchpoint Offices
- Complaint Resolution System
+2 more services
Technical & Engineering Services
Professional technical services including infrastructure development, maintenance, and specialized electrical solutions.
- Distribution Transformer Installation
- Feeder Extension & Upgrades
- Load Flow Studies
- Electrical Safety Inspections
+2 more services
Safety & Compliance
Comprehensive safety programs and regulatory compliance services to ensure safe electricity usage and industry standards.
- Electrical Safety Training
- Compliance & Regulatory Affairs
- Safety Audit & Inspections
- Accident Prevention Programs
+2 more services
Tariff & Billing Management
Transparent tariff structure and billing management with flexible payment options for all customer categories.
- Multi-Tariff Rate Structure
- Band A, B, C, D Classifications
- Time-of-Use Billing
- Demand Response Programs
+2 more services
Energy Efficiency & Conservation
Programs and services designed to help customers optimize energy usage and reduce electricity consumption costs.
- Energy Audit Services
- Efficiency Equipment Financing
- Load Management Consulting
- Renewable Energy Integration
+2 more services
Metering Services
Comprehensive meter installation and management services including prepaid and postpaid options for residential and commercial customers.
- Free National Mass Metering Programme (NMMP)
- Prepaid Meter Installation & Activation
- Meter Bypass/Tampering Detection
- Smart Meter Deployment
+2 more services
Payment Solutions & Centers
Multiple convenient payment channels and collection points strategically located across Kaduna State for easy bill payments.
- Online Payment Platforms
- Bank Payment Integration
- Mobile Money Solutions
- Physical Payment Centers
+2 more services
24/7 Emergency Services
Round-the-clock emergency response services for critical power issues and urgent customer needs.
- Emergency Fault Response
- Critical Customer Support
- Public Safety Coordination
- Storm & Disaster Response
+2 more services
Kaduna Electric Distribution Network
0
33kV Feeders
0
11kV Feeders
0
Injection Substations
0
Distribution Substations
@kadunaelectric Mentions
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