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QHSE Excellence • Integrated Management System

Quality, Health, Safety & Environment Policy

Our commitment to uncompromising electrical safety standards, environmental stewardship, workforce health, and international quality management in everything we do.

ISO & NERC CompliantZero Hazard PolicyEnvironmental CareContinuous IMS Auditing
Our Guiding Philosophy

“Empowering Communities, Driving Sustainable Prosperity”

At Kaduna Electric, our Quality, Health, Safety and Environment mandates are intrinsically bound to the communities we serve and the workforce we protect.

Operational Pillars

Our Core QHSE Commitments

Service Quality

Customer Delight

Develop, optimize, and execute operational workflows designed to delight consumers, maintain transparency, and surpass service delivery expectations.

Strict Compliance Standard
Occupational Safety

Risk Mitigation

Proactive identification, systematic assessment, and rigorous mitigation of operational risks to prevent occupational hazards and workplace accidents.

Strict Compliance Standard
Sustainability

Environmental Stewardship

Promotion of green power practices, eco-friendly transformer disposal, carbon emissions reduction, and responsible environmental stewardship.

Strict Compliance Standard
Governance & NERC

Regulatory Compliance

Uncompromising compliance with statutory requirements, NERC health & safety codes, NEMSA certifications, and global utility standards.

Strict Compliance Standard
Actionable Execution

To Achieve These Commitments, Kaduna Electric Shall:

Our Integrated Management System (IMS) embeds health, safety, and environmental auditing into every operational hierarchy—from feeder substations to customer service desks.

Verified Safety Framework

Continuous oversight governed by the Health, Safety & Environment department in collaboration with national regulators.

01

Strategic IMS Integration

Integrate Quality, Health, Safety and Environment (QHSE) management into business strategy and daily processes through continuous stakeholder engagement and visionary leadership.

02

Zero Hazard Workplace

Create and continuously develop safe, ergonomic, and healthy working conditions for all employees, business partners, contractors, and third parties.

03

Resource & PPE Maintenance

Provide top-grade personal protective equipment (PPE), modern live-line handling tools, robust safety training, and expert supervision across all network operations.

04

Performance & IMS Auditing

Systematically review QHSE performance metrics through rigorous data analytics, incident reporting, and safety audits to drive continuous Integrated Management System (IMS) optimization.

05

Statutory & Industry Adherence

Strictly adhere to Nigerian electricity market health & safety guidelines, ISO benchmarks, and national environmental safety standards.

Public Availability & Policy Communication

This policy statement is communicated to all staff, contractors, and field operatives working on behalf of Kaduna Electric. It is made openly accessible to consumers, community leaders, and regulatory bodies on request.