New Customer
Connection & Metering
Get your smart prepaid meter installed through the NERC-approved Meter Asset Provider (MAP) program. Follow the 5-step fast-track process to achieve accurate billing and 24/7 power monitoring.
5 Simple Steps to Get Your Smart Meter
A transparent, efficient process designed to get your premises metered quickly and safely across Kaduna, Sokoto, Kebbi, and Zamfara.
Online Meter Request
Customer ApplicationInitiate your request on the Kaduna Electric web portal or visit any nearby Area Office. Provide customer account details, valid ID, and property documents.
Pre-Installation Survey
Site VerificationCertified technical inspectors visit your premises to assess electrical load capacity, verify wiring safety, and determine whether a single or 3-phase meter is required.
Outstanding Debt Resolution
Account SettlementIf applicable for existing non-metered accounts, clear outstanding historical arrears or establish an approved flexible installment repayment schedule.
Direct MAP Payment
Secure TransactionPay the regulated meter cost directly into the designated bank account of the approved Meter Asset Provider (MAP). Upload your payment receipt online.
10-Day Installation & Energization
Final CommissioningUpon payment confirmation, licensed technicians install and seal your smart meter within 10 working days, providing your initial energization token.
Guaranteed 10-Day SLA
Once MAP payment is confirmed and the site passes inspection, meter installation and energization are guaranteed within 10 working days.
Track Meter RequestApproved MAP Meter Prices
Stipulated regulatory costs for prepaid meters under the NERC Meter Asset Provider scheme
Single Phase Smart Meter
Three Phase Smart Meter
Ready to Meter Your Property Today?
Take total control of your energy consumption. Submit your MAP application online now or speak with a metering specialist at your nearest Area Office.