Customer Care Resolution Center • 24/7 Rapid Triage

Get in Touch with Our Customer Care Team

We are committed to delivering swift, reliable support across Kaduna, Kebbi, Sokoto, and Zamfara states. Connect directly with our customer care desk or send a formal inquiry.

24/7 Hotline Support4 Franchise States17 Regional Area Offices< 24h Response SLA
Toll-Free & 24/7

24/7 Hotline Support

Direct assistance from customer care agents

0803 123 45670805 987 6543
Call Hotline
< 24h SLA Reply

Official Email Desk

Send formal inquiries and documentation

info@kadelectric.ngsupport@kadelectric.ng
Send Email
Central Office

Corporate Headquarters

Visit our main executive complex in Kaduna

No. 1 Katsina RoadKaduna, Nigeria
Get Directions
Open Mon – Fri

Cashier & Desk Hours

Physical payment desks and business units

Monday – Friday: 8AM – 5PMEmergency Dispatch: 24/7
View All 17 Offices

Send Us an Inquiry

Our customer relations unit reviews and answers all inquiries within 24 business hours.

Franchise State HQs

4 Regional Operational Hubs
Kaduna State HQ0803 123 4567

No. 1 Katsina Road, Central Business District, Kaduna

Coverage: Kawo, Doka, Barnawa, Makera, Rigasa, Tudun Wada, Mando, Zaria, Kafanchan
Kebbi State HQ0803 123 4579

Haliru Abdu Road, GRA, Birnin Kebbi, Kebbi State

Coverage: Birnin Kebbi, Argungu, Jega, Yauri, Zuru, Koko, Aliero
Sokoto State HQ0803 123 4581

Sultan Abubakar Road, Marina Area, Sokoto State

Coverage: Sokoto Central, Sokoto North, Sokoto South, Bodinga, Tambuwal, Yabo
Zamfara State HQ0803 123 4578

Alh Sahabi Complex, Muslim Foundation GRA, Gusau

Coverage: Gusau, Talata Mafara, Kaura Namoda, Tsafe, Bungudu, Anka, Gummi
Immediate Grid Emergency Dispatch

Experiencing a Transformer Fault or Fallen Cable?

Do not wait for standard ticketing. Call our Rapid Technical Hotline immediately at 0803 123 4567 or file a prioritized fault dispatch report.